Choosing a service provider to trust with the upkeep and repair of your fireplace system can be difficult, especially when there are multiple chimney sweep companies in the same area. At New Buck Chimney Services we pride ourselves on superior levels of service that keep our customers coming back year after year.

Superior Customer Service - Shreveport LA

About us

New Buck Chimney Services is a member of the National Chimney Sweep Guild, and is owned and operated by Kevin Russell, the only Chimney Safety Institute of America certified chimney sweep in the Shreveport, Louisiana area. Kevin has over 15 years of experience in the chimney industry, with over 25 years in management and more than 30 years of experience in customer service.

In addition to our years of service and hundreds of satisfied customers, New Buck Chimney Services also has an A+ rating with the Better Business Bureau and an A rating from Angie’s List. Additional reviews and testimonials from our many satisfied customers can be read here.

At New Buck Chimney Services, we take the time to listen to what our customers want and thoroughly answer any questions or concerns they may have. Customers can trust that they are getting the best quality services available at a fair price and get additional piece of mind as all work is guaranteed. We take pride in all our work; if you are looking for a conscientious and courteous service with top-notch quality, call us today!

Our services

With over twenty years of experience in the chimney industry, we are able to offer our customers comprehensive chimney care. Our CSIA certified technicians take great care to ensure that every chimney sweeping, inspection, and repair meets the highest standards of quality, safety, and workmanship.

At New Buck, we offer a variety of chimney and masonry services, including chimney sweeps and inspections. We also specialize in services such as fixing leaky chimneys, rebuilding fireboxes, and repairing or replacing damaged bricks and mortar.

In addition to our chimney and masonry services, we also clean dryer vents, a service which helps to prevent accidental house fire. We also sell and install quality stoves, fireplaces, and inserts. For more information on the sales or installation of a new appliance, visit our showroom today!

The New Buck difference

Over the years we have received dozens of five star reviews from our happy and satisfied customers. We pride ourselves on providing our customers with the highest levels of customer service while also treating them with courtesy and respect. We pride ourselves on our honesty and integrity and believe that it shines through in every facet of our business.

Our superior customer service begins the moment you schedule your appointment. On the day of your appointment, our staff will arrive on time and keep you informed throughout each step of the process. We take the time to meticulously examine every part of your fireplace and chimney structure, and often find problems other companies have overlooked. Likewise, our technicians will treat your home with respect, cleaning up and removing any excess materials and making sure there is no mess, dirt, or soot left behind. This level of service continues well past your first appointment with things such as personalized service reminders.

At New Buck Chimney Services, we strive to make every customer a lifelong customer. If you have had a bad experience with another company, have not had your chimney cleaned in several years, or need any other chimney or fireplaces services, contact us today to let us wow you with our superior customer service.